Terms of Service
Date of Last Revision: August 11, 2025
Welcome to LAKALAKA(the “Platform” or “LAKALAKA”). The Platform is provided and controlled by Hong Kong Hangna Network Technology Co., Limited(“we” or “us”). This Terms is the legitimate agreement by and between You and LAKALAKA. To the extent any translated version of Terms agreement conflicts against the English version, this English version prevails.
The Terms was written in English (US). To the extent any translated version of this Terms conflicts with the English version, the English version controls.
The Summary
You should read these terms and conditions in full because they apply every time you visit LAKALAKA, and is our terms of service that governs our relationship with users and others who interact with LAKALAKA, as well as LAKALAKA brands, products and services, which we call the "LAKALAKA Services" or "Services". By using or accessing the LAKALAKA Services, you agree to this Terms. However, just in case you ever need a reminder of the main points, here’s a quick basic Terms:
- You will not use LAKALAKA Services if you are under 18.
- We’re not responsible for anything that you post or say while you are on LAKALAKA and we don’t monitor the content of the app, but if we do see or someone alerts us that you have posted something that we think is inappropriate then we are allowed at our discretion to remove it.
- If you are concerned about how your data is being used by LAKALAKA then please refer to our Privacy Policy, which explains how we treat your personal data and protect your privacy when you use LAKALAKA. By using LAKALAKA, you agree that we can use such data in accordance with our Privacy Policy.
- You will not use LAKALAKA to do anything unlawful, misleading, malicious, or discriminatory.
The full legal bit
LAKALAKA is a free social app that provides Social networks, Chat, Live broadcasts, so you agree that you will only use LAKALAKA in a manner consistent with its purpose and which is in accordance with these terms and conditions.
The Terms apply whenever you use LAKALAKA, whether or not you have chosen to register with us, so please read them carefully. By accessing, using, registering for or receiving services offered on LAKALAKA (the "Services") you are accepting and agreeing to be bound by the Terms.
IF YOU DO NOT ACCEPT AND AGREE TO THE TERMS THEN YOU MUST NOT ACCESS OR USE THE APP OR SITE.
1. Special Notices
1.1 This LAKALAKA Terms of Service (this “Terms”) governs your usage of our services, (hereinafter, “Services”) including LAKALAKA App, a Audio streaming application and social network developed by us. For the purposes of this Terms, you and LAKALAKA will be jointly referred to as the “Parties” and respectively as a “Party”.
1.2 By using our Services, or by clicking on "Sign Up" during the registration process, you agree to all this Terms. We, at our sole discretion, may revise this Terms from time to time, and the current version will be found at the following link: About us>>Terms of Service. By continuing to avail our Services, you agree to be bound by the revised Terms.
1.3 You may only use our Service if you are 18 years or older, and if you are not subject to statutory age limit to enter into this Terms according to the applicable laws and regulations in your country. If you are below the aforementioned minimum age, you may only use LAKALAKA if your guardian has provided us with valid consent for you to use LAKALAKA. You may not falsely claim you have reached the minimum age.
1.4 You shall be solely responsible for the safekeeping of your LAKALAKA account and password. All behaviors and activities conducted through your LAKALAKA account will be deemed as your behaviors and activities for which you shall be solely responsible.
2. Services Content
2.1.We reserve the right to change the content of our Services from time to time, at our discretion, with or without notice.
2.2 Some of the Services provided by LAKALAKA require payment. For paid-for Services, LAKALAKA will give you explicit notice in advance and you may only access such Services if you agree to and pay the relevant charges. If you choose to decline to pay the relevant charges, LAKALAKA shall not be bound to provide such paid-for Services to you.
2.3 LAKALAKA needs to perform scheduled or unscheduled repairs and maintenance. If such situations cause an interruption of paid-for Services for a reasonable duration, LAKALAKA shall not bear any liability to you and/or to any third parties. However, LAKALAKA shall provide notice to you as soon as possible.
2.4 LAKALAKA has the right to suspend, terminate or restrict provision of the Services under this Terms at any time and is not obligated to bear any liability to you or any third party, if any of the following events occur:
- You are under the minimum age in order to receive LAKALAKA services;
- You violate the Terms of Use stipulated in this Terms, including but not limited to:
- Harassing or bullying other users.
- Posting sexual content.
- Posting religious or political content.
- Using abusive inappropriate language.
- You fail to make a payment for using paid-for Services.
2.5 EXCEPT FOR THE EXPRESS REPRESENTATIONS AND WARRANTIES SET FORTH IN THIS TERMS, LAKALAKA MAKES NO WARRANTY IN CONNECTION WITH THE SUBJECT MATTER OF THIS TERMS AND LAKALAKA HEREBY DISCLAIMS ANY AND ALL OTHER WARRANTIES, WHETHER STATUTORY, EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND ANY IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR PERFORMANCE, REGARDING SUCH SUBJECT MATTER.
3. Privacy
Your privacy is very important to us. We designed our Privacy Policy to make important disclosures about how you can use LAKALAKA to share with others and how we collect and can use your content and information.
You acknowledge that you have read and fully understand our Privacy Policy, which describes how we handle the data you provide to us or generated when you use our Services. If you have any questions, please contact us at: contact@lakalaka.live
4. Content
4.1 LAKALAKA Content
4.1.1 LAKALAKA does NOT claim ANY ownership rights in the text, files, img, photos, video, sounds, musical works, works of authorship, applications, or any other materials (collectively, "Content") that you post on or through the LAKALAKA Services. By displaying or publishing ("posting") any Content on or through the LAKALAKA Services, you hereby grant to LAKALAKA a non-exclusive, fully paid and royalty-free, worldwide, limited license to use, modify, delete from, add to, publicly perform, publicly display, reproduce and translate such Content, including without limitation distributing part or all of the Site in any media formats through any media channels, except Content not shared publicly ("private") will not be distributed outside the LAKALAKA Services.
4.1.2 You represent and warrant that: (1) you own the Content posted by you on or through the LAKALAKA Services or otherwise have the right to grant the license set forth in this section, (2) the posting and use of your Content on or through the LAKALAKA Services does not violate the privacy rights, publicity rights, copyrights, contract rights, intellectual property rights or any other rights of any person, and (3) the posting of your Content on the Site does not result in a breach of contract between you and a third party. You agree to pay for all royalties, fees, and any other monies owing to any person by reason of Content you post on or through the LAKALAKA Services.
4.1.3 User Content Copyright Responsibility
(a) You acknowledge that Lakalaka acts as a passive conduit for user content distribution. While we do not claim ownership of User Content, we reserve the right to remove content that infringes third-party rights upon valid notification under the Digital Millennium Copyright Act (DMCA) or equivalent laws.
(b) If your content is removed due to alleged infringement, you may submit a counter-notification with a statement under penalty of perjury that you have a good faith belief the removal was erroneous.
(c) Repeat infringers will have their accounts terminated in accordance with 17 U.S.C. § 512(i)(1)(A).
The platform acts solely as an intermediary for content distribution, without ownership of uploaded content, and does not profit from user-uploaded materials.
You acknowledge that, except as explicitly permitted by these Terms or another agreement with us, you (1) have no right to receive any income or compensation from any User Content or the use of musical works, sound recordings, or audiovisual clips provided through the Services, including any content you create, and (2) are prohibited from monetizing or obtaining compensation from User Content within the Services or on any third-party platforms (e.g., claiming User Content for monetization on platforms like YouTube).
Lakalaka requires users to confirm they possess the necessary authorization or licenses when uploading music or audio, especially if the content includes copyrighted musical works. If the uploaded content is a sound recording, users must ensure they have obtained all relevant permissions and licenses, particularly if the recording includes copyrighted musical works.
4.1.4 The LAKALAKA Services contain Content of LAKALAKA ("LAKALAKA Content"). LAKALAKA Content is protected by copyright, trademark, patent, trade secret and other laws, and LAKALAKA owns and retains all rights in the LAKALAKA Content and the LAKALAKA Services. LAKALAKA hereby grants you a limited, revocable, nonsublicensable license to reproduce and display the LAKALAKA Content (excluding any software code) solely for your personal use in connection with viewing the Site and using the LAKALAKA Services.
4.1.5 The LAKALAKA Services contain Content of Users and other LAKALAKA licensors. Except as provided within this Terms, you may not copy, modify, translate, publish, broadcast, transmit, distribute, perform, display, or sell any Content appearing on or through the LAKALAKA Services.
4.1.6 LAKALAKA performs technical functions necessary to offer the LAKALAKA Services, including but not limited to transcoding and/or reformatting Content to allow its use throughout the LAKALAKA Services.
4.1.7 Although the Site and other LAKALAKA Services are normally available, there will be occasions when the Site or other LAKALAKA Services will be interrupted for scheduled maintenance or upgrades, for emergency repairs, or due to failure of telecommunications links and equipment that are beyond the control of LAKALAKA. Also, although LAKALAKA will normally only delete Content that violates this Terms, LAKALAKA reserves the right to delete any Content for any reason, without prior notice. Deleted content may be stored by LAKALAKA in order to comply with certain legal obligations and is not retrievable without a valid court order. Consequently, LAKALAKA encourages you to maintain your own backup of your Content. In other words, LAKALAKA is not a backup service. LAKALAKA will not be liable to you for any modification, suspension, or discontinuation of the LAKALAKA Services, or the loss of any Content.
4.1.8 You acknowledge and agree that when you view content provided by others on the Services, you are doing so at your own risk. The content on our Services is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Services.
We make no representations, warranties or guarantees, whether express or implied, that any LAKALAKA Content (including User Content) is accurate, complete or up to date. Where our Services contain links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. You acknowledge that we have no obligation to pre-screen, monitor, review, or edit any content posted by you and other users on the Services (including User Content).
4.2 User-Generated Content
Users of the Services may be permitted to upload, post or transmit (such as via a stream) or otherwise make available content through the Services including, without limitation, any text, photographs, user videos, sound recordings and the musical works embodied therein, including videos that incorporate locally stored sound recordings from your personal music library and ambient noise (“User Content”). Users of the Services may also extract all or any portion of User Content created by another user to produce additional User Content, including collaborative User Content with other users, that combine and intersperse User Content generated by more than one user. Users of the Services may also overlay music, graphics, stickers, Virtual Items and other elements provided by LAKALAKA (“LAKALAKA Elements”) onto this User Content and transmit this User Content through the Services. The information and materials in the User Content, including User Content that includes LAKALAKA Elements, have not been verified or approved by us. The views expressed by other users on the Services (including through use of virtual gifts) do not represent our views or values.
You are able to post all kinds of things ("Content") on LAKALAKA. You own all of the content and information you post on LAKALAKA, and you can control how it is shared through your "Privacy" and "Application Settings". While there are some rules about what is acceptable though, so when you are using LAKALAKA you shall not post or send any Content which:
- contains expletives or language which could be deemed offensive or is likely to harass, upset, embarrass, alarm or annoy any other person;
- is obscene, pornographic or otherwise may offend human dignity;
- is abusive, insulting or threatening, or which promotes or encourages racism, sexism, hatred or bigotry;
- Encourages any illegal activity, including but not limited to terrorism, promotion of violent extremism, inciting racial hatred, hateful content, or dissemination of materials related to terrorist organizations (e.g., symbols, recruitment content, or instructional guides).
- is defamatory;
- relates to commercial activities (including, without limitation, sales, competitions and advertising, links to other websites or premium line telephone numbers);
- involves the transmission of "junk" mail or "spam";
- contains any spy ware, viruses, corrupt files, worm programs or other malicious code designed to interrupt, damage or limit the functionality of or disrupt any software, hardware, telecommunications, networks, servers or other equipment, Trojan horse or any other material designed to damage, interfere with, wrongly intercept or expropriate any data or personal information whether from LAKALAKA or otherwise;
- itself, or the posting of which, infringes any third party’s rights (including, without limitation, intellectual property rights and privacy rights);
- shows drugs or drug use;
- shows political content;
- shows another person which was created or distributed without that person’s consent;
- other contents that in the judgement of LAKALAKA that are negative contents or otherwise not suitable for distribution;
- contains the information, comment or any other forms of content about a person who is under 18 years old.
- We always appreciate your feedback or other suggestions about LAKALAKA, but you understand that we may use your feedback or suggestions without any obligation to compensate you for them (just as you have no obligation to offer them).
- Using private messages to conduct commercial transactions, including but not limited to buying/selling goods/services, cryptocurrency trading, or financial solicitations.
- Public posts (including photos, videos, or text) that propagate violence, depict graphic harm to individuals, or glorify terrorist acts.
Please use your common sense when picking the Content that you choose to post on or send via LAKALAKA because you are solely responsible for, and bear all liability in relation to, such Content.
4.2.2 Whenever you access or use a feature that allows you to upload or transmit User Content through the Services (including via certain third party social media platforms such as Instagram, Facebook, YouTube, Twitter), or to make contact with other users of the Services, you must comply with the standards set out at “Your Access to and Use of Our Services” above. You may also choose to upload or transmit your User Content, including User Content that includes LAKALAKA Elements, on sites or platforms hosted by third parties. If you decide to do this, you must comply with their content guidelines as well as with the standards set out at “Your Access to and Use of Our Services” above.
4.2.3 You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.
4.2.4 Any User Content will be considered non-confidential and non-proprietary. You must not post any User Content on or through the Services or transmit to us any User Content that you consider to be confidential or proprietary. When you submit User Content through the Services, you agree and represent that you own that User Content, or you have received all necessary permissions, clearances from, or are authorized by, the owner of any part of the content to submit it to the Services, to transmit it from the Services to other third party platforms, and/or adopt any third party content.
4.2.5 If you only own the rights in and to a sound recording, but not to the underlying musical works embodied in such sound recordings, then you must not post such sound recordings to the Services unless you have all permissions, clearances from, or are authorized by, the owner of any part of the content to submit it to the Services
4.2.6 You or the owner of your User Content still own the copyright in User Content sent to us, but by submitting User Content via the Services, you hereby grant us an unconditional irrevocable, non-exclusive, royalty-free, fully transferable, perpetual worldwide license to use, modify, adapt, reproduce, make derivative works of, publish and/or transmit, and/or distribute and to authorize other users of the Services and other third-parties to view, access, use, download, modify, adapt, reproduce, make derivative works of, publish and/or transmit your User Content in any format and on any platform, either now known or hereinafter invented.
4.2.7 You further grant us a royalty-free license to use your user name, image, voice, and likeness to identify you as the source of any of your User Content.
4.2.8 For the avoidance of doubt, the rights granted in the preceding paragraphs of this Section include, but are not limited to, the right to reproduce sound recordings (and make mechanical reproductions of the musical works embodied in such sound recordings), and publicly perform and communicate to the public sound recordings (and the musical works embodied therein), all on a royalty-free basis. This means that you are granting us the right to use your User Content without the obligation to pay royalties to any third party, including, but not limited to, a sound recording copyright owner (e.g., a record label), a musical work copyright owner (e.g., a music publisher), a performing rights organization (e.g., ASCAP, BMI, SESAC, etc.) (a “PRO”), a sound recording PRO (e.g., Sound Exchange), any unions or guilds, and engineers, producers or other royalty participants involved in the creation of User Content.
4.2.9 Specific Rules for Musical Works and for Recording Artists. If you are a composer or author of a musical work and are affiliated with a PRO, then you must notify your PRO of the royalty-free license you grant through these Terms in your User Content to us. You are solely responsible for ensuring your compliance with the relevant PRO’s reporting obligations. If you have assigned your rights to a music publisher, then you must obtain the consent of such music publisher to grant the royalty-free license(s) set forth in these Terms in your User Content or have such music publisher enter into these Terms with us. Just because you authored a musical work (e.g., wrote a song) does not mean you have the right to grant us the licenses in these Terms. If you are a recording artist under contract with a record label, then you are solely responsible for ensuring that your use of the Services is in compliance with any contractual obligations you may have to your record label, including if you create any new recordings through the Services that may be claimed by your label.
4.2.10 Through-To-The-Audience Rights. All of the rights you grant in your User Content in these Terms are provided on a through-to-the-audience basis, meaning the owners or operators of third party services will not have any separate liability to you or any other third party for User Content posted or used on such third party service via the Services.
4.2.11 Waiver of Rights to User Content. By posting User Content to or through the Services, you waive any rights to prior inspection or approval of any marketing or promotional materials related to such User Content. You also waive any and all rights of privacy, publicity, or any other rights of a similar nature in connection with your User Content, or any portion thereof, unless privacy setting is applied when you post such content. To the extent any moral rights are not transferable or assignable, you hereby waive and agree never to assert any and all moral rights, or to support, maintain or permit any action based on any moral rights that you may have in or with respect to any User Content you Post to or through the Services.
4.2.12 We also have the right to disclose your identity to any third party who is claiming that any User Content posted or uploaded by you to our Services constitutes a violation of their intellectual property rights, or of their right to privacy, and such disclosure will be pursuant to a legally binding court order.
4.2.13 We, or authorised third parties, reserve the right to cut, crop, edit or refuse to publish, your content at our or their sole discretion. We have the right to remove, disallow, block or delete any posting you make on our Services if, in our opinion, your post does not comply with the content standards set out at “Your Access to and Use of Our Services”above. In addition, we have the right – but not the obligation – in our sole discretion to remove, disallow, block or delete any User Content (1) that we consider to violate these Terms, or (2) in response to complaints from other users or third parties, with or without notice and without any liability to you. As a result, we recommend that you save copies of any User Content that you post to the Services on your personal device(s) in the event that you want to ensure that you have permanent access to copies of such User Content. We do not guarantee the accuracy, integrity, appropriateness or quality of any User Content, and under no circumstances will we be liable in any way for any User Content. You control whether your User Content is made publicly available on the Services to all other users of the Services or only available to people you approve of. To restrict access to your User Content, you should select the privacy setting available within the Platform.
4.2.14 We accept no liability in respect of any content submitted by users and published by us or by authorised third parties.If you wish to complain about information and materials uploaded by other users, please contact us in LAKALAKA APP Feedback in Settings or email to contact@lakalaka.live Before we can respond to your request, you may be required to verify your identity or your account details.
4.2.15 LAKALAKA takes reasonable measures to expeditiously remove from our Services any infringing material that we become aware of. It is LAKALAKA’s policy, in appropriate circumstances and at its discretion, to disable or terminate the accounts of users of the Services who repeatedly infringe copyrights or intellectual property rights of others.
4.2.16 While our own staff is continually working to develop and evaluate our own product ideas and features, we pride ourselves on paying close attention to the interests, feedback, comments, and suggestions we receive from the user community. If you choose to contribute by sending us or our employees any ideas for products, services, features, modifications, enhancements, content, refinements, technologies, content offerings (such as audio, visual, games, or other types of content), promotions, strategies, or product/feature names, or any related documentation, artwork, computer code, diagrams, or other materials (collectively “Feedback”), then regardless of what your accompanying communication may say, the following terms will apply, so that future misunderstandings can be avoided.
4.2.17 Accordingly, by sending Feedback to us , you agree that:
(1) LAKALAKA has no obligation to review, consider, or implement your Feedback, or to return to you all or part of
any Feedback for any reason;
(2) Feedback is provided on a non-confidential basis, and we are not under any obligation to keep any Feedback you
send confidential or to refrain from using or disclosing it in any way;
(3)And You irrevocably grant us perpetual and unlimited permission to reproduce, distribute, create derivative
works
of, modify, publicly perform (including on a through-to-the-audience basis), communicate to the public, make
available, publicly display, and otherwise use and exploit the Feedback and derivatives thereof for any purpose
and
without restriction, free of charge and without attribution of any kind, including by making, using, selling,
offering for sale, importing, and promoting commercial products and services that incorporate or embody Feedback,
whether in whole or in part, and whether as provided or as modified.
5. Protecting Other People's Rights
We respect other people's rights and do our best to keep LAKALAKA safe, and expect you to do the same.
5.1 You will not post content or take any action on LAKALAKA that infringes or violates someone else's rights or otherwise violates the law.
5.2 We can remove any content or information you post on LAKALAKA if we believe that it violates this Terms or our policies.
5.3 If we remove your content for infringing someone else's copyright, and you believe we removed it by mistake, we will provide you with an opportunity to appeal.
5.4 If you repeatedly infringe other people's intellectual property rights, we will disable your account when appropriate.
5.5 You will not use our copyrights or Trademarks or any confusingly similar marks, except as expressly permitted with our prior written permission.
5.6 If you collect information from users, you will: obtain their consent, make it clear you (and not LAKALAKA) are the one collecting their information, and post a privacy policy explaining what information you collect and how you will use it.
5.7 You will not post anyone's identification documents or sensitive financial information on LAKALAKA.
5.8 You will not tag users or send email invitations to non-users without their consent.
6. Registration and Account
LAKALAKA users required nick name, age, gender, avatar and other optional information, and we need your help to keep it that way. We provide three ways to access LAKALAKA, Facebook, Google and SMS. Here are some commitments you make to us relating to registering and maintaining the security of your account:
6.1 You will not use LAKALAKA if you are under 18.
6.2 You will not transfer your account to anyone without first getting our written permission.
6.3 You will not provide any false personal information on LAKALAKA, or create an account for anyone other than yourself without permission.
6.4 If we disable your account, you will not post any content on LAKALAKA except contact with official assistant which we called "LAKALAKA Team".
6.5 Up to 3 accounts can be registered or logged in on the same device.
6.6 We reserve the right to destroy or ban your account if we believe it is appropriate.
7. Termination
If you violate the Terms, or otherwise create risk or possible legal exposure for us, then we reserve the right at our sole discretion, at any time and without liability or the need to give you prior notice or to refund any unused services to:
- suspend or revoke your registration (where applicable) and your right to access and/or use LAKALAKA or submit any Content to LAKALAKA;
- make use of any operational, technological, legal, or other means available to enforce the Terms (including without limitation blocking specific IP addresses).
We will try (but we are not obliged) to notify you if your access to LAKALAKA and/or your Profile is to be or has been suspended or terminated.
If you have registered on LAKALAKA, you can terminate your registration at any time by going to the "Settings" control on LAKALAKA when you are logged in and choosing the "Delete Account" link. We save your profile information in case you later decide to restore your account. Many users deactivate their accounts for temporary reasons and in doing so expect us to maintain their information until they return to LAKALAKA. You will therefore be able to restore your account and your profile in its entirety within 30 days of de-activating it. Once your registration is terminated, we have the right to delete any related Content that you have submitted or uploaded on to LAKALAKA. For further details, please refer to our Privacy Policy. Content that you have uploaded to LAKALAKA, other than your Profile (such as Moments or Comments or Contact), may still appear on LAKALAKA following termination of your registration.
8. Virtual Currency
8.1 LAKALAKA offers a feature allowing users to purchase virtual currency which we called "LAKALAKA Coins" for use within the Service. You acknowledge and agree that your distribution of any Coins currently in your account is made solely at your own discretion; you further understand that once you have confirmed the coins consumption, the action cannot be undone and the Coins cannot be withdrawn.
8.2 The value (i.e. the exchange rate) of the Coins is determined by LAKALAKA based on your country of origin, and LAKALAKA further reserves the right to modify the purchase exchange rate between actual currency and virtual Coins from time to time, with or without reason, in its sole discretion. By your use of the Service, you confirm your understanding of and accept the then-current exchange rate of any Coins at the time of your purchase.
8.3 Your use of any Coins purchased shall be solely for legitimate purposes within the Service, and must comply with all applicable laws at all times (i.e. no exchanging of Coins for any activity, product, conduct or services deemed unauthorized by these Terms of Use or our Community Policy).
8.4 If your account is terminated by LAKALAKA for cause, any outstanding Coins remaining in your account at the time of termination may be confiscated and will not be recoverable in LAKALAKA's sole and absolute discretion.
8.5 You understand that the purchase of Coins requires actual money, and that such actual currency is obtained by lawful means without any dispute, and that it will not now or in the future be associated with any criminal conduct or proceeds. If you disagree with any part of, or do not fully understand our exchange rate policy, please refrain from purchasing or using any Coins in connection with the Service.
8.6 You understand that LAKALAKA may change, modify or update these Terms of Use, or the terms of sale in connection with the Coins from time to time, and that such revised terms will apply to all subsequent purchases of any Coins, and you agree that you will review these Terms of Use and any terms regarding the sale of Coins prior to making any purchase.
8.7 LAKALAKA Coins are virtual assets which can be got by online payments such as Credit card/ Debit card/ Bank transfer/ Wallet/ Google Payments/ iTunes Payments and so on;
8.8 LAKALAKA not allowed users to generate chargebacks or refund or dispute the bills, if the coins had been sent to the LAKALAKA ID and the bills meet with local laws, and coins may not be exchanged or used for cash, property or other economic gain other than the services. Otherwise, the ID and the Device will be banned forever, and the coins will be deducted as well.
9. Subscription Services
9.1 Service description
LAKALAKA provides users with paid subscription services (i.e. diamond members) according to product needs. The ownership and related intellectual property rights of LAKALAKA products/services involved in LAKALAKA paid subscription services are owned by LAKALAKA or legally authorized (obtained through legal channels) Except for the ownership of the physical product, the personal property belonging to the user under the account, and other rights and interests otherwise specified by LAKALAKA). LAKALAKA grants diamond members a personal, non-exclusive, non-transferable, non-commercial, and time-limited use license, that is, diamond members only enjoy the limited right to use the above products/services. The services provided by LAKALAKA will be strictly implemented in accordance with its terms of service and operating rules.
9.1.1 You understand and agree that the membership fees (including but not limited to automatic renewal) of LAKALAKA's products on the Apple App Store are all conducted through the Apple App Store.
9.1.2 LAKALAKA has the right to unilaterally decide and adjust the paid subscription service content and service method based on its own operating strategy.
9.1.3 If other paid content other than LAKALAKA's paid subscription service is displayed on the LAKALAKA platform, when you need it, the corresponding other charging system will sign a corresponding service agreement with you, provide you with corresponding services and charge fees.
9.2 Procedures for becoming a diamond member
9.2.1 Before becoming a LAKALAKA diamond member, you must now register as a LAKALAKA user based on true, accurate, legal and valid personal information, and apply for a paid subscription service on the basis of successfully logging into your LAKALAKA account, otherwise LAKALAKA has the right to refuse your subscription Diamond membership application. If you use a third-party account to log in, you should ensure the authenticity, accuracy, legality and validity of the third-party account and the information contained therein. If you cannot log in due to the third-party account, you should contact the third party to solve the problem , has nothing to do with LAKALAKA, and LAKALAKA will not refund you the paid subscription service fees you have paid and will not compensate/compensate you in any way.
9.2.2 After you have completed the LAKALAKA user registration procedure, read and agreed to the entire content of this Terms, paid the membership fee and completed all other procedures to become a LAKALAKA diamond member, you will obtain the LAKALAKA diamond membership. Under the service usage rules, you can enjoy the paid subscription service within the paid subscription service period. If you do not agree with any of the aforementioned procedures or content, you should immediately stop the next step. Once you have completed all procedures to become a diamond member, it is deemed that you have no objection to all procedures and their contents.
9.2.3 You understand and agree that the paid subscription service is limited to the use of the application account; the paid subscription service is an online product and virtual product, and the service is paid first, and the membership fee is the price of the online product corresponding to the membership service you purchased , rather than prepayment or deposits, deposits, savings cards, etc. Once the paid subscription service is activated, it is not transferable or refundable. You can log in to the LAKALAKA Diamond Member Center to inquire about your account information details for free, including the period of the paid subscription service that has been opened, consumption records, etc.
9.2.4 The ownership of the LAKALAKA diamond member account belongs to LAKALAKA, and the diamond member only has the limited right to use the LAKALAKA account within the authorized scope of LAKALAKA. You are solely responsible for properly and correctly keeping, using, and maintaining your diamond member account (including account information and password), and you should take necessary and effective confidentiality measures for your account information and password. You shall be solely responsible for the tampering of your account information, disclosure of your password, and other losses caused by improper storage, use, and maintenance due to non-LAKALAKA reasons.
9.3 Member rights and service fees (including automatic renewal)
9.3.1 LAKALAKA diamond member benefits, that is, the special services LAKALAKA provides for diamond members, including but not limited to member nameplates, chat bubbles and other exclusive privileges, the details are subject to the page description of the LAKALAKA platform and the actual provision of LAKALAKA. You understand and agree that, in view of the diversity of diamond membership types, different types of members enjoy different membership benefits, and the details are subject to the page description of the LAKALAKA platform and the actual provision of LAKALAKA.LAKALAKA has the right to change all or part of the membership rights and applicable user equipment terminals based on its own operating strategy. LAKALAKA will notify you on the corresponding service page or in other reasonable ways regarding the aforementioned equity adjustments.
9.3.2 The service period of the LAKALAKA paid subscription service is subject to the service period corresponding to the service period that you choose and pay the corresponding membership fee, starting from the time you become a LAKALAKA diamond member. When the membership service period expires, LAKALAKA will cease to continue to provide you with paid subscription services, but if you open the automatic renewal service and you successfully renew before the service period expires, the membership service period will be extended on the basis of the original service period.
9.3.3 The paid subscription service provided by LAKALAKA is a paid service, and corresponding service fees need to be paid before using the service. LAKALAKA does not provide other ways to obtain the service.
9.3.4 Please understand that during the diamond membership service period, due to the particularity of Internet services, there may be situations that may affect your normal use of services caused by non-LAKALAKA platform intentional actions (including but not limited to troubleshooting, server maintenance, adjustments, etc.), upgrades, handling third-party infringement, etc.), LAKALAKA will minimize the impact of these situations on you. You understand and agree that LAKALAKA does not need to be liable for the adverse consequences arising from the above situations, and does not require LAKALAKA to make additional compensation.
9.4 About automatic renewal service
9.4.1 The automatic renewal service refers to the service launched in response to the needs of members for automatic renewal under the premise that the user has already opened the paid subscription service, so as to prevent members from failing to renew in time due to negligence or other reasons. If the member chooses to open the automatic renewal service, the member authorizes the LAKALAKA IOS version to deduct the fee for the next billing cycle from the member's channel account balance through the Apple App Store.
9.4.2 Billing cycle: such as monthly, quarterly, annual, etc., the details are subject to LAKALAKA, and members can choose by themselves.
9.4.3 Automatic deduction rules:
- If the member chooses to activate automatic renewal, it is deemed to agree to authorize the LAKALAKA IOS version to issue a deduction instruction to the account according to the deduction rules of the Apple App Store when the membership service period is about to expire, and agrees to do so without verifying the member account password, In the case of payment password, SMS verification code and other information, the fee for the next billing cycle will be deducted from the account. Once the deduction is successful, LAKALAKA will open the membership service for the next billing cycle for the member, and record the successful deduction into the member's payment record, and at the same time extend the membership service period accordingly;
- Unless the member voluntarily and explicitly cancels the automatic renewal, the member's automatic deduction entrustment to LAKALAKA is valid for a long time and is not limited by the number of times;
- If LAKALAKA fails to debit your account before the membership service period is about to expire, whether due to insufficient funds or other reasons, LAKALAKA has the right to suspend or terminate your use of the paid subscription service after the membership service period expires. However, since the automatic renewal service requires you to take the initiative to cancel, if you do not perform this operation, it will be deemed that you agree that LAKALAKA will continue to make deduction attempts from time to time within a certain period of time after the expiration of the membership service period (even if the amount in your account is insufficient. ). Once LAKALAKA has fully charged the fee within this period, LAKALAKA will resume your use of automatic renewal services and paid subscription services;
- You understand and agree that the automatic renewal service of LAKALAKA’s paid subscription service requires you to actively cancel it. Although the paid subscription service is bound to your account, the suspension or cancellation of your account will not affect the automatic renewal service. , if your account is banned or canceled, LAKALAKA will remind you of this matter in a reasonable way, but the service will continue until you take the initiative to cancel the automatic renewal service;
9.4.4 Cancellation method:
You can cancel the automatic renewal service at any time for any reason. LAKALAKA has shown you the cancellation method and steps in detail in the product, you can check it on the relevant page. You understand and agree that although you cancel the automatic renewal service according to the aforementioned operation method, the automatic renewal deduction instructions that have been made before the cancellation are still valid. Support any form of compensation or compensation, the relevant responsibility is borne by you.
9.4.5 Before purchasing paid subscription services (including automatic renewal services), you should carefully check the account name, purchased service content, price, service period and other information. Paid subscription service fees are non-transferable and non-refundable after payment by you.
9.4.6 The charging standard of paid subscription service (including automatic renewal) is independently determined by LAKALAKA according to its own operation strategy, and will be displayed to you on the membership fee payment page. If the price of paid subscription service is adjusted before the automatic renewal, it shall be Based on the currently effective price published on the LAKALAKA platform, you understand and agree that your continued operation (including but not limited to click to agree, continue to pay, etc.) is deemed to be known and agreed to the adjusted charging standard.
9.4.7 If you are a minor, you should read this Terms under the supervision and guidance of your guardian, and you have obtained the consent of your guardian for the use of paid subscription services. Guardians should be aware of the safety issues that minors should pay attention to when surfing the Internet. If guardians agree that minors use paid subscription services, they must apply for consumption in the name of guardians, and provide correct guidance and supervision for minors to use paid subscription services. Minors using paid subscription services are deemed to have obtained the guardian's approval.
10. Abuse/Complaints
You can report any abuse or complain about Content on LAKALAKA. We provide "Block" and "Report" function for user to help us keep LAKALAKA clean and safe. You can report a user directly from a profile, by clicking the "Report" on their profile, choosing the reason for the complaint. You can also report a moment directly by clicking the "Report" on moment detail page, choosing the reason for the complaint. All the report will be verified by our "Audit Team" and make corresponding process according to the actual situation based on our policies. If you believe we process it by mistake, we will provide you with an opportunity to appeal via "Feedback" contact@lakalaka.live. We will always try our best to help resolve any issue that you may encounter with our service.
11. Child Safety Policy
LAKALAKA is committed to complying with child safety laws and eradicating child sexual abuse and exploitation (CSAE). We adhere to international standards on child safety and cooperate with global law enforcement authorities in cases of CSAE-related incidents to ensure the protection of children.
Age Restriction
- Users must be at least 18 years old to use LAKALAKA services, or at a higher age according to the legal requirements in your country/region.
- Any attempts to falsify age to access the platform are strictly prohibited and will result in account suspension or removal.
Prohibited Activities
We have a zero-tolerance approach to any acts involving minors, and the following activities are strictly prohibited:-
Child Sexualization and CSAE (Child Sexual Abuse and Exploitation)
- Sharing, creating, or distributing content involving child sexual abuse or exploitation.
- Content involving the sexual fetishization of minors, such as discussions, sexualized role-playing, or wearing sexualized clothing, is prohibited.
- Depictions of child nudity or sexualization in any form, including artistic representations such as drawings or animations.
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Harmful or Dangerous Acts Involving Minors
- Threats, encouragement, or acts of physical violence against minors.
- Psychological abuse, coercion, or manipulation of minors.
- Depicting or encouraging dangerous activities involving minors.
- Promoting or depicting neglect or trafficking of minors.
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Underage Appearance on the Platform
- Underage appearances in live streams, videos, or any other form of content are strictly prohibited.
- Creating or managing accounts on behalf of minors is not allowed.
- Attempts to falsify age to gain access to the platform are strictly prohibited.
Monitoring and Detection
- LAKALAKA uses advanced automated and manual systems to detect CSAE content and underage activity. These systems include image/video classifiers, text classifiers, keyword filtering, and URL blocking.
- Any attempt to circumvent these systems is prohibited.
Reporting Mechanism
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Users can report suspected CSAE content or behavior via the following methods:
1. Use the in-app "Report" button and select "Child Sexual Abuse and Exploitation" or "Minors (Inappropriate Content or Exploitation)."
2. Use the "Feedback" button.
3. Contact our support team at contact@lakalaka.live. - All reports will be handled confidentially, and we ensure the privacy of the reporting party. Upon receiving a report, our team will acknowledge receipt within 24 hours and initiate an investigation within 48 hours.
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External Reporting:
If CSAE-related behavior is detected, LAKALAKA will report the incident to relevant authorities, including the National Center for Missing & Exploited Children (NCMEC) or other law enforcement agencies as required by applicable law.
Violations and Penalties
- Any violation of the Child Safety Policy will result in immediate account penalties. Depending on the severity of the violation, LAKALAKA may cooperate with law enforcement agencies to conduct further investigations and take appropriate legal actions.
- For severe violations, LAKALAKA will cooperate with law enforcement agencies to ensure proper investigation and enforcement.
User Education and Reminders
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LAKALAKA educates users on child safety through:
a. Displaying the Child Safety Policy on the platform.
b. Providing prompts and reminders during content creation and sharing to help avoid risky situations. - We provide resources to educate users on how to maintain a safe platform and how to identify, report, and prevent inappropriate behavior.
External Resources
If you become aware of child exploitation or abuse outside of LAKALAKA, we recommend contacting the following resources based on your location:
- North America, Australia, New Zealand: National Center for Missing & Exploited Children (NCMEC).
- Europe: Law enforcement reporting channels for child sexual coercion and extortion.
- South America and other regions: International Centre for Missing & Exploited Children global hotline.
Commitment to Child Safety
LAKALAKA continually evaluates and improves its policies, systems, and practices to uphold the highest standards of child safety. We are committed to ensuring that our platform remains a safe and inclusive space for all users.
12. Inappropriate or Sexual content
LAKALAKA values diversity and respects others, striving to avoid offending our users. Therefore, we do not allow inappropriate content or shocking content that promotes hatred, bigotry, discrimination, or violence.
We strictly prohibit sexual content, including sexually explicit content and compensated sexual acts. We also impose strict restrictions on content involving partial nudity, adult themes in family content, and content related to mail order brides, adult plastic or cosmetic surgery, and sexually suggestive themes or elements.
We do not tolerate child sexual abuse imagery or any form of child sexual abuse and exploitation.
LAKALAKA uses advanced monitoring systems, such as image/video classifiers, text classifiers, keyword filtering, and URL blocking, to detect and remove inappropriate content in real time.. We also actively monitor for dangerous or derogatory content and sensitive events within the apps. If any violations occur, we will issue warnings, remove the content, and may block the account or device as necessary.
LAKALAKA explicitly prohibits the dissemination of terrorist-related content, including but not limited to symbols, recruitment materials, or instructional guides. Any content promoting violent extremism will result in immediate account termination and reporting to law enforcement authorities.
If you encounter suspected related content, please click the 'Report' button or contact us at contact@lakalaka.live.
13. Terminating Services
You may terminate LAKALAKA Services and this Terms by revoking your LAKALAKA account. You may contact us at: contact@lakalaka.live
14. Disclaimer of warranties and limitation of liability
To the fullest extent permitted by law, LAKALAKA expressly excludes:
- All conditions, representations, warranties and other terms which might otherwise be implied by statute,common law or the law of equity;
- Any liability incurred by you arising from use of LAKALAKA, its services or these terms and conditions, including without limitation for any claims, charges, demands, damages, liabilities, losses or expenses of whatever nature and howsoever direct, indirect, incidental, special, exemplary, punitive or consequential damages (however arising including negligence), loss of use, loss of data, loss caused by a computer or electronic virus, loss of income or profit, loss of or damage to property, wasted management or office time, breach of contract or claims of third parties or other losses of any kind or character, even if LAKALAKA has been advised of the possibility of such damages or losses, arising out of or in connection with the use of LAKALAKA.
This limitation on liability applies to, but is not limited to, the transmission of any disabling device or virus that may infect your equipment, failure or mechanical or electrical equipment or communication lines, telephone or other interconnect problems (e.g., you cannot access your internet service provider), unauthorized access, theft, bodily injury (other than caused by our negligence), property damage, operator errors, strikes or other labor problems or any act of god in connection with LAKALAKA including, without limitation, any liability for loss of revenue or income, loss of profits or contracts, loss of business, loss of anticipated savings, loss of goodwill, loss of data, wasted management or office time and any other loss or damage of any kind, however arising and whether caused by tort (including, but not limited to, negligence), breach of contract or otherwise, even if foreseeable whether arising directly or indirectly.
15. Indemnity
You agree to defend, indemnify and hold harmless LAKALAKA, its parent corporation, officers, directors, employees and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from:
- Your use of and access to the LAKALAKA Service;
- Your violation of any term of these Terms;
- Your violation of any third party right, including without limitation any copyright, property, or privacy right; or
- Any claim that one of your User Status Submissions caused damage to a third party.
This defense and indemnification obligation will survive this Terms and your use of the LAKALAKA Service.
16. Other Terms
16.1 This Terms constitutes the entire Terms of agreed items and other relevant matters between both parties. Other than as stipulated by this Terms, no other rights are vested in either Party to this Terms.
16.2 If any provision of this Terms is rendered void or unenforceable by competent authorities, in whole or in part, for any reason, the remaining provisions of this Terms shall remain valid and binding.
16.3 The headings within this Terms have been set for the sake of convenience, and shall be disregarded in the interpretation of this Terms.
17. Legal Jurisdiction
This Services shall be governed by and construed in accordance with the laws of Hong Kong, without regard to the choice of law principles. Any dispute arising out of or in connection with this terms, including any question regarding its existence, validity or termination, shall be referred to and finally resolved by arbitration administered by the Hong Kong International Arbitration Centre(“HKIAC”) in accordance with the Arbitration Rules of the HKIAC for the time being in force, which rules are deemed to be incorporated by reference in this clause. The seat of the arbitration shall be Hong Kong. The language of the arbitration shall be English.
18. Amendments
We reserve the right to make changes to these terms and give you the opportunity to review and comment on the revised terms before continuing to use our Services. we may provide notice on the Website if we make changes to policies, guidelines or other terms referenced in or incorporated by this Statement.
19. About us
LAKALAKA app and Website owned and operated by Hong Kong Hangna Network Technology Co., Limited. Thank you for supporting us. If you have any questions, complaints or claims with respect to the Terms or LAKALAKA Services, they should be directed to LAKALAKA via contact@lakalaka.live.